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Our IT Help Desk Apprenticeship is a new initiative to help those that are unemployed and underemployed penetrate the high-demand, and well paying IT sector. Ex-offenders whether first time or returning to the community are also welcome to apply for our program. The goal of the program is economic security by preparing participants to get globally certified in IT and specifically be ready to work on help desk and Tier 1 IT call centers. Those completing Urban Ed's program will be trained as a computer technician eligible for the following certifications:
Based on a comprehensive, high-quality curriculum this program includes live instructor training, on-the-job training, e-learning and remedial support to ensure successful job placement on a help desk. Fall 2011 - IT Help Desk Training - ENROLLMENT FOR THIS COURSE IS NOW CLOSED and the Fall 2012 enrollment will reopen on July 1, 2012. The next Information Sessions will be held at Urban Ed at 2041 MLK Jr. Ave., SE, Suite M-2 on:
Are you eligible? Urban Ed considers every application for enrollment. However, preference is given to the following:
Share this program with others? Click on our Outreach Flyer to download a copy to post in your organization or share with a friend. |
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